Shipping & Returns
Is there a return process?
Unfortunately, for sanitary reasons, we cannot accept coffee returns.
But what happens if I dont like my coffee?
If you decide that your coffee beans aren’t right for you, Beans&co will be sending you a complimentary coffee shipment.
If however you are still unsatisfied, we will refund you the last bought item. Refunds will be credited back to your account within three weeks.
What should I do if my coffee bag is open?
Do not consume if the seal is broken. Simply contact us at firstname.lastname@example.org and we will send you a brand new coffee bag.
Why are the taxes so low on my coffee?
Coffee is not taxable in Canada. However, we do need to charge taxes for the shipping, so that's why the total amount is so low!